January 14, 2015

No-Surprise Pricing is Our Guarantee

Money matters. And I get that. At MoreVent, we offer no-surprise pricing, which means the quote you get upfront is the price you’ll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of a job.
When you call MoreVent with an issue, we will send a highly qualified technician to your home. Unlike the industry norm, we don’t price jobs hourly; it’s not time and material. We do a proper assessment of either the furnace, the air conditioner, or the plumbing system. At that point, once the technician figures out exactly what needs to happen, we’re able to give you a price up-front, in writing, before we do any work at all.
So what if we find something else in the process? Are you going to get charged more? Well, there are certain situations where, in order to finish a diagnosis, we may have to make another repair. But we let you know that upfront so that there are no surprises.
A majority of the time, through our proper diagnosis, we’re able to give you the exact price of the full repair. If we do the repair and something else goes wrong, we will eat that cost. That’s on us. We should’ve done a better job diagnosing your system.
We also have a 100% money-back guarantee, no questions asked. If you’re unhappy, for any reason, we’ll refund all of your money back. On top of that, we have two-year repair guarantee. That means if your system stops working after we’ve done a repair, we’ll send a technician back to your home at no charge and redo the repair anytime during those two years. Unlike many companies, there will be no diagnostic fee or trip charge for that repair.
We know that plumbing issues can be a headache and pricing shouldn’t add to it. Our no-surprise pricing combined with our guarantees, help you rest easy while we take care of your home’s needs. Call us with any questions at 1-610-257-7702.

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